A+ (EFQM assessment and gap-filling)
A consulting service that aims to assess the level of organizational performance according to the European Excellence Model (EFQM), analyze the results of the assessment to identify strengths and opportunities for improvement, and then support the entity in implementing improvement projects to address organizational performance gaps.
About the service
A consulting service that aims to assess the level of organizational performance according to the European Excellence Model (EFQM), analyze the results of the assessment to identify strengths and opportunities for improvement, and then support the entity in implementing improvement projects to address organizational performance gaps.
The service includes carrying out institutional self-assessment according to the EFQM model, analyzing its results, identifying improvement priorities, and preparing and implementing institutional improvement projects with specialized consultancy support, which contributes to developing institutional practices and improving institutional performance results.
This service focuses on organizational assessment and gap filling according to the EFQM model, and does not include applying for organizational recognition or conducting a simulated assessor visit.
When does the organization need this service
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When they wish to assess their organizational performance according to the EFQM model.
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When the entity seeks to identify and address organizational performance gaps.
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When the entity wants to develop its organizational practices according to a global model of excellence.
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When the entity is ready to apply for institutional recognition in the future after developing its practices.
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When the entity wants to increase its organizational maturity and improve its organizational results.
Stages of service
The service goes through the following stages
01.
Project Launch and Processing
Agree on the project implementation plan and form the excellence team.
02.
Spreading a culture of excellence according to the EFQM model
Familiarizing the entity's employees with the concepts of organizational excellence and the requirements of the EFQM model.
03.
Managing the self-evaluation process
Implementing organizational self-assessment, analyzing its results, and identifying priorities for improvement.
04.
Implementation of improvement projects
Develop and implement improvement projects to address organizational performance gaps.
05.
Follow-up and advisory support
Providing advisory support and following up on the implementation of improvement projects.
06.
Project conclusion
Prepare the final feedback report and deliver the project deliverables.
Service output
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EFQM organizational assessment report, including an analysis of strengths and opportunities for improvement.
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A list of organizational improvement priorities based on the assessment results.
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Organizational improvement project plans to address performance gaps.
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The final report of the project, including a summary of the evaluation results and developmental recommendations for the entity.
Value added to the destination
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Evaluate the level of organizational performance according to a global model of excellence.
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Identify organizational performance gaps and opportunities for improvement.
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Developing the entity's organizational practices.
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Supporting the entity in implementing organizational improvement projects.
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Enhancing the entity's readiness to apply for institutional recognition in the future.
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