Establishing and implementing a quality management system according to ISO 9001:2015
A consulting service that aims to assist the entity in establishing and implementing a quality management system according to ISO 9001:2015, by analyzing the gap between the current practices and the requirements of the standard, building and documenting the quality management system, and supporting the entity in operating the system and applying it within the various processes.
About the service
A consulting service that aims to assist the entity in establishing and implementing a quality management system according to ISO 9001:2015, by analyzing the gap between the current practices and the requirements of the standard, building and documenting the quality management system, and supporting the entity in operating the system and applying it within the various processes.
The service includes preparing system documentation, training employees to apply the procedures, performing internal audits and management review, in addition to supporting the entity in preparing for external audits and obtaining ISO 9001 certification from the accreditation body.
When does the organization need this service
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When they want to implement a quality management system and improve the quality of their processes and services.
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When the organization is seeking ISO 9001 certification.
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When the entity wants to organize processes and procedures within it.
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When needed to increase the efficiency of organizational performance and improve beneficiary satisfaction.
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When an organization wants to adopt management practices based on continuous improvement.
Stages of service
01.
Project Launch and Processing
Agree on the project implementation plan and form the quality team.
02.
Gap analysis
Evaluate the entity's current status compared to ISO 9001 requirements and identify application gaps.
03.
Building and documenting a quality management system
Prepare quality policies and document processes, procedures, forms, and records.
04.
Running a quality management system
Training employees on the system and applying the procedures within the different departments.
05.
Internal Audit and Management Review
Performing the internal audit, analyzing its results, and conducting the management review meeting.
06.
External Audit and Certification
Supporting the organization in preparing for the external audit and obtaining ISO 9001 certification.
07.
Project conclusion
Deliver project deliverables and close the project.
Service output
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Quality Management System Gap Analysis Report.
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Quality policy and quality objectives.
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QMS documentation (operational procedures, forms and records).
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Operational maps of the destination.
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Risk and Opportunity Matrix.
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Internal Audit Report.
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Management review minutes.
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ISO 9001:2015 certification (upon passing the external audit).
Value added to the destination
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تنظيم العمليات والإجراءات داخل الجهة.
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تحسين جودة الخدمات والمنتجات المقدمة.
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رفع كفاءة الأداء المؤسسي.
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تعزيز ثقة الشركاء والمستفيدين.
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الحصول على شهادة دولية معترف بها في مجال إدارة الجودة.
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